All Systems Operational

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Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Uptime over the past 90 days. View historical uptime.
Automation Cloud Operational
90 days ago
99.9 % uptime
Today
Orchestrator Operational
90 days ago
99.96 % uptime
Today
Automation Hub Operational
90 days ago
99.1 % uptime
Today
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Customer Portal Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
Communications Mining Operational
Serverless Robots Operational
Studio Web Operational
Solutions Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Documentation portal is down
Resolved - This incident has been resolved.
Apr 19, 19:30 UTC
Investigating - We are currently investigating this issue.
Apr 19, 18:38 UTC
Document website is down
Resolved - This incident has been resolved.
Apr 19, 17:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 16:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 16:33 UTC
Update - We are continuing to investigate this issue.
Apr 19, 16:30 UTC
Investigating - Documentation website is down
Apr 19, 16:30 UTC
Apr 18, 2024
Communications Mining UI Unavailable
Resolved - This issue has been resolved.
Apr 18, 21:33 UTC
Monitoring - The fix has been applied and we are now monitoring to ensure full resolution.
Apr 18, 16:20 UTC
Identified - We have identified the issue and are applying a fix.
Apr 18, 15:57 UTC
Investigating - The Communications Mining UI is currently unavailable for some legacy Re:Infer customers accessing via standalone. We are currently investigating the issue.
Apr 18, 15:40 UTC
Automation Solutions - Impacted for North Europe region
Resolved - Issue is mitigated, we are working on RCA and permanent fix
Apr 18, 07:27 UTC
Investigating - Installing of solutions doesn't work for some customers in North Europe region
Apr 18, 06:43 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Automation Solutions - Customers with multiple tenants in the same org are impacted
Resolved - Issue is resolved by deploying a hotfix
Apr 15, 11:32 UTC
Investigating - Automation Solutions - Customers with multiple tenants in the same org are impacted, we are investigating the issue
Apr 15, 10:28 UTC
Action Center tasks is having issue for Australia, Singapore, Canada and Japan Regions
Resolved - Issue is identified and fixed, Actioncenter is operational now
Apr 15, 09:32 UTC
Investigating - Action Center tasks is having issue for Australia, Singapore, Canada and Japan Regions, we are working on it
Apr 15, 08:20 UTC
Orchestrator experienced spike in failed requests and delays in job execution during: 8:23 UTC - 8:47 UTC
Resolved - Customers may have encountered a surge in failed requests and delays in job execution on Orchestrator service between 8:23 UTC and 8:47 UTC.
Apr 15, 08:30 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Partial Outage of Document Understanding in All Regions
Resolved - This incident has been resolved.
Apr 12, 20:03 UTC
Monitoring - We have fixed this issue in all regions.
Apr 12, 18:39 UTC
Update - The root cause has been identified as a domain update in the infra structure deployment. The mitigation has been confirmed to be working in the US region. We will continue to apply the fix to other regions.
Apr 12, 17:59 UTC
Identified - We've found the potential root cause and have mitigated the issue in the US region. We are waiting for confirmation from affected customers.
Apr 12, 17:43 UTC
Investigating - We have identified an issue that is affecting Document Understanding (Document Manager) customers who whitelist domains through their firewalls. This issue is affecting all of our production regions. We are working on a mitigation for this issue.
Apr 12, 16:28 UTC
Apr 11, 2024

No incidents reported.

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