All Systems Operational

About This Site

Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Automation Cloud Operational
90 days ago
99.92 % uptime
Today
Orchestrator Operational
90 days ago
99.99 % uptime
Today
Automation Hub Operational
90 days ago
99.12 % uptime
Today
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Customer Portal Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
Communications Mining Operational
Serverless Robots Operational
Studio Web Operational
Solutions Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Resolved - This incident has been resolved.
Mar 28, 08:40 UTC
Update - We have successfully mitigated the issue affecting AI Center ML Skills and the creation of new data labelling sessions in AI Center. The disruption was caused by a discrepancy in secret refresh between the service and identity provider; impacting customer authentication and inter-service communication.
Our team has rectified the issue and restored normal functionality. We apologize for any inconvenience this may have caused and thank you for your understanding.

Mar 28, 07:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 06:05 UTC
Investigating - We discovered a problem where ML Skills in AI Center is failing to return results for users in Australia & Canada region. Our engineers are investigating this further.
Mar 28, 05:16 UTC
Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024
Resolved - The fix has been applied on all geos and all communications were restored now.
Mar 25, 15:15 UTC
Update - The issue is resolved now for our customers in Australia, Singapore and Japan. The fix is currently further being deployed in the rest of the geos. We will keep you posted with the updates.
Mar 25, 14:32 UTC
Update - We are continuing to work on the fix for the issue. ETA for mitigation is around 1 hours across all geos.
Mar 25, 13:23 UTC
Identified - Notification updates in Task Mining are not working. We have identified the issue and are working on applying the fix for it. The ETA for mitigation is around 2 hours across all geos.
Mar 25, 11:47 UTC
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Resolved - We've validated all functionalities and the incident is now fully resolved.
Mar 20, 10:33 UTC
Monitoring - The index restoration is completed. We are conducting tests to ensure that all functionality has been successfully restored.
Mar 20, 10:22 UTC
Update - The database index reconstruction process is taking longer than anticipated. We now expect it to require a few additional (approx. 2) hours to complete. We will provide updates as we gain more insights into the situation.
Mar 20, 10:14 UTC
Update - Database index reconstruction is significantly slower than previously expected. Now expecting full availability at midnight UTC tonight.
Mar 19, 17:33 UTC
Update - The issue is partially mitigated and it would take around 3 hours for a complete recovery
Mar 19, 07:47 UTC
Update - Email ingestion functionality restored, new data can be added. Streams functionality is still down.
Mar 18, 18:23 UTC
Update - Database is currently running through backfill process. We estimate this may take multiple hours to fully catch up.
Mar 18, 16:12 UTC
Update - Issue is partially mitigated:

1. Analytics functionality restored
2. Most of the UI now operates correctly

Ingestion and streams functionality still down

Mitigation is in progress

Mar 18, 11:37 UTC
Identified - Issue is identified, mitigation is in progress
Mar 18, 10:22 UTC
Investigating - We are experiencing an issue with communications mining and investigation is in progress

Currently the service is only available in read only mode

Mar 18, 09:18 UTC
Mar 19, 2024
Mar 18, 2024
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.