The issue stands resolved now and we are working on applying enhanced logging to identify and prevent any further sporadic failures in this workflow. We thank you for your patience and understanding in this matter.
Posted Nov 14, 2024 - 08:44 UTC
Monitoring
Mitigations have been applied for the issues. Some customers may still see slower responses for a while, but the failures have been resolved. We are continuing to investigate the root cause.
Posted Nov 13, 2024 - 16:49 UTC
Update
We have identified multiple issues affecting the ingestion workflow in the Europe region. Several fixes have been applied to alleviate the impact on affected customers, and we are actively working towards a full resolution. Further updates will be provided as progress continues.
Posted Nov 12, 2024 - 15:20 UTC
Update
We are continuing to investigate this issue.
Posted Nov 12, 2024 - 13:34 UTC
Investigating
Ingestions can get stuck in Process Mining for customers in Europe. We are currently investigating the issue.