Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 12, 2026 - 23:32 UTC
Nov 12, 2026 - 23:32 UTC
Update - We are continuing to monitor the upstream provider outage that is delaying the synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining. New emails may still be delayed in appearing in Communications Mining. No emails are lost; synchronization will catch up automatically once the provider recovers.
Nov 12, 2026 - 22:21 UTC
Nov 12, 2026 - 22:21 UTC
Identified - We have identified an upstream provider outage that is delaying the synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining. Impact: New emails may be delayed in appearing in Communications Mining. No emails are lost; synchronization will catch up automatically once the provider recovers.
Nov 12, 2026 - 21:15 UTC
Nov 12, 2026 - 21:15 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 12, 2026 - 22:52 UTC
Nov 12, 2026 - 22:52 UTC
Update - Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in Integration Service in the United States remain delayed due to the ongoing upstream provider outage. Europe, Community, Australia and India remain recovered. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 - 21:40 UTC
Nov 12, 2026 - 21:40 UTC
Update - Event triggers in Integration Service have recovered in Europe, Community, Australia and India. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in the United States are still delayed due to the ongoing upstream provider outage. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 - 20:23 UTC
Nov 12, 2026 - 20:23 UTC
Identified - The cause of delayed event triggers in Integration Service in the United States, Europe, Community, Australia and India has been identified as an upstream provider outage. Impact: Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors are delayed. Triggers for other connectors may also experience some delay. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 - 18:46 UTC
Nov 12, 2026 - 18:46 UTC
European Union
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Computer Vision
Operational
Customer Portal
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Marketplace
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Studio Web
Operational
Solutions Management
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Autopilot (Plugins)
Operational
Agents
Operational
Agentic Orchestration
Operational
Autopilot for Developers
Operational
ScreenPlay
Operational
Cloud Robots - VM
Operational
Notifications
Operational
Peak
Operational
Delegate
Operational
United States
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Computer Vision
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Degraded Performance
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Studio Web
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
ScreenPlay
Operational
Notifications
Operational
Peak
Operational
Delegate
Operational
Japan
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Studio Web
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
ScreenPlay
Operational
Notifications
Operational
Delegate
Operational
India
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Customer Portal
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
Singapore
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
Australia
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Studio Web
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
Peak
Operational
Canada
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
UK
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
Peak
Operational
Switzerland
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Computer Vision
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Studio Web
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
Delayed US
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
AI Center
Operational
Action Center
Operational
Apps
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Data Service
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
Integration Service
Operational
Process Mining
Operational
Task Mining
Operational
Test Manager
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Studio Web
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Agentic Orchestration
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Agents
Operational
Autopilot for Developers
Operational
Notifications
Operational
Delegate
Operational
Delayed EU
Degraded Performance
Automation Cloud
Operational
Orchestrator
Operational
Automation Ops
Operational
Cloud Robots - VM
Operational
Documentation Portal
Operational
Document Understanding
Operational
Insights
Operational
IXP
Degraded Performance
Serverless Robots
Operational
Solutions Management
Operational
Customer Portal
Operational
Autopilot (Plugins)
Operational
Marketplace
Operational
Notifications
Operational
UAE
Operational
Automation Cloud
Operational
Orchestrator
Operational
Automation Hub
Operational
Apps
Operational
Automation Ops
Operational
Insights
Operational
Test Manager
Operational
Serverless Robots
Operational
Studio Web
Operational
Context Grounding
Operational
Autopilot for Everyone
Operational
Autopilot (Plugins)
Operational
Agents
Operational
Cloud Robots - VM
Operational
Context Grounding
Operational
Integration Service
Operational
Action Center
Operational
Agentic Orchestration
Operational
Autopilot for Developers
Operational
Data Service
Operational
Document Understanding
Operational
Solutions Management
Operational
Test Manager
Operational
Notifications
Operational
South Korea
Operational
Action Center
Operational
Agentic Orchestration
Operational
Agents
Operational
Apps
Operational
Automation Cloud
Operational
Automation Hub
Operational
Automation Ops
Operational
Autopilot for Everyone
Operational
Autopilot (Plugins)
Operational
Autopilot for Developers
Operational
Cloud Robots - VM
Operational
Context Grounding
Operational
Document Understanding
Operational
Data Service
Operational
Insights
Operational
Integration Service
Operational
Orchestrator
Operational
Serverless Robots
Operational
Solutions Management
Operational
Studio Web
Operational
Test Manager
Operational
Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance β IP address update β Singapore Nov 16, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the Singapore region on Nov 16, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 09, 2026 - 06:18 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 09, 2026 - 06:18 UTC
Scheduled maintenance β IP address update β India Nov 17, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the India region on Nov 17, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 09, 2026 - 08:07 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 09, 2026 - 08:07 UTC
Scheduled maintenance β IP address update β UnitedStates Nov 18, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the UnitedStates region on Nov 18, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 09, 2026 - 08:09 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 09, 2026 - 08:09 UTC
Scheduled maintenance β IP address update β Europe Nov 19, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the Europe region on Nov 19, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:38 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:38 UTC
Scheduled maintenance β IP address update β Japan Nov 24, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the Japan region on Nov 24, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:42 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:42 UTC
Scheduled maintenance β IP address update β UK Nov 25, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the UK region on Nov 25, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:44 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:44 UTC
Scheduled maintenance β IP address update β Korea Nov 26, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the Korea region on Nov 26, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:47 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:47 UTC
Scheduled maintenance β IP address update β Delayed US Nov 30, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the Delayed US region on Nov 30, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:49 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:49 UTC
Scheduled maintenance β IP address update β Delayed EU Dec 1, 2026 10:00-13:00 UTC
We will be updating the IP addresses used by Automation Cloud in the Delayed EU region on Dec 01, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:53 UTC
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.
Posted on Nov 11, 2026 - 12:53 UTC