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Automation Cloud Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021
Intermittent connectivity issues affecting users connecting to automation cloud
Resolved - Issue has been resolved.
Apr 3, 01:53 UTC
Update - We are applying a mitigation.Failures have reduced and retries are succeeding. We continue to monitor and will post an update soon.
Apr 2, 23:47 UTC
Update - We are continuing to investigate. We have a suspected root cause and are looking for a mitigation. In the meantime - the errors are intermittent, and so users should be able to retry any errors that they see.
Apr 2, 22:02 UTC
Update - We are continuing to investigate. Users are seeing intermittent errors when making administrative actions on the Cloud Portal. No impact to the Orchestrators. This impacts all regions and both Community & Enterprise customers
Apr 2, 21:28 UTC
Update - We are continuing to investigate this issue and will provide an update in next 30 mins
Apr 2, 20:02 UTC
Investigating - Intermittent connectivity issues affecting users connecting to automation cloud. We are currently investigating the issue
Apr 2, 18:38 UTC
Apr 2, 2021
Intermittent connection issues affecting all products
Postmortem - Read details
Apr 6, 21:43 UTC
Resolved - This incident has been resolved.
Apr 2, 01:20 UTC
Monitoring - Issue has been mitigated. All the services are accessible at this time. We continue to monitor and will update this page with progress.
Apr 1, 22:44 UTC
Identified - We continue to experience intermittent connection issues with customers accessing Automation Cloud. This is impacting both Enterprise and Community customers in all regions. The root cause is an Azure DNS outage that is impacting all Azure services. We continue to investigate the situation and will update this page with progress.
Apr 1, 22:20 UTC
Investigating - We noticed intermittent connection issues affecting all products and we are currently investigating.
Apr 1, 21:43 UTC
Apr 1, 2021
Mar 31, 2021

No incidents reported.

Mar 30, 2021
Automation Cloud: Orchestrator Enterprise Maintenance
Completed - The scheduled maintenance has been completed.
Mar 30, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 13:00 UTC
Scheduled - During this period we will be updating the version of Orchestrator running on our Automation Cloud - Enterprise instances.
Downtime expected: ~5min

If you are encountering issues during this period please contact us through our support contact form or via our forum.
Mar 23, 19:59 UTC
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