Update - The issue is partially mitigated and it would take around 3 hours for a complete recovery
Mar 19, 2024 - 07:47 UTC
Update - Email ingestion functionality restored, new data can be added. Streams functionality is still down.
Mar 18, 2024 - 18:23 UTC
Update - Database is currently running through backfill process. We estimate this may take multiple hours to fully catch up.
Mar 18, 2024 - 16:12 UTC
Update - Issue is partially mitigated:

1. Analytics functionality restored
2. Most of the UI now operates correctly

Ingestion and streams functionality still down

Mitigation is in progress

Mar 18, 2024 - 11:37 UTC
Identified - Issue is identified, mitigation is in progress
Mar 18, 2024 - 10:22 UTC
Investigating - We are experiencing an issue with communications mining and investigation is in progress

Currently the service is only available in read only mode

Mar 18, 2024 - 09:18 UTC

About This Site

Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Automation Cloud Operational
90 days ago
99.92 % uptime
Today
Orchestrator Operational
90 days ago
99.99 % uptime
Today
Automation Hub Operational
90 days ago
99.12 % uptime
Today
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Customer Portal Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
Communications Mining Partial Outage
Serverless Robots Operational
Studio Web Operational
Solutions Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

Unresolved incident: Communications mining outage in EU region- available only in readonly mode.

Mar 18, 2024
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Resolved - We are actively monitoring performance, but some customers may still experience small delays exporting logs. The team will continue working with support to improve performance.
Mar 13, 23:23 UTC
Update - We are continuing to work on the fix with the Microsoft support team. Some customers will continue to experience delays with their log exports. We will post updates as they become available.
Mar 13, 20:37 UTC
Update - We are working on the fix with the microsoft support team.
Mar 13, 14:20 UTC
Investigating - We are currently investigating the issue.
Mar 13, 13:23 UTC
Resolved - This incident has been resolved.
Mar 13, 15:47 UTC
Monitoring - We have implemented a fix and all impacted services are back to operational state. We are carefully observing the services for any issue
Mar 13, 15:37 UTC
Investigating - Orchestrator, Apps and Solutions management services are impacted. We are gauging the extent of this impact and also working on a fast resolution of this issue.
Please bear with us while we resolve this and get services back to Operational.

Mar 13, 15:31 UTC
Postmortem - Read details
Mar 14, 01:08 UTC
Resolved - The issue has been resolved. If any clients are still experiencing issues, they may need to sign in again or restart their browser.
This issue was caused by a failure of one of our critical resources to auto-scale. As our traffic increased, it became overloaded. This prevented users and robots from being able to Authenticate. The issue was isolated to customers in the European region.

We will publish a postmortem with more details as soon as possible.

Mar 13, 15:18 UTC
Monitoring - A fix has been implemented to mitigate the issue. We are currently monitoring the system.
Mar 13, 14:21 UTC
Update - Only the customers in Europe region are impacted by this incident.
Mar 13, 13:58 UTC
Investigating - Automation Cloud is down due to a rate limiting issue. We are currently investigating the issue
Mar 13, 13:30 UTC
Resolved - This incident has been resolved.
Mar 13, 11:43 UTC
Update - Issue has been resolved.
Mar 13, 11:42 UTC
Update - Issue has been resolved.
Mar 13, 11:42 UTC
Update - We identified the issue and we are rolling out a fix.
Mar 13, 11:05 UTC
Investigating - We are currently investigating the issue.
Mar 13, 09:29 UTC
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.