All Systems Operational

About This Site

Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Automation Cloud Operational
90 days ago
99.97 % uptime
Today
Orchestrator Operational
90 days ago
99.93 % uptime
Today
Automation Hub Operational
90 days ago
99.97 % uptime
Today
AI Center Operational
90 days ago
99.88 % uptime
Today
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Customer Portal Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
Re:infer Operational
Serverless Robots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be deploying our identity service during this time. This might cause limited downtime for the below mentioned services.
Jan 28, 2023 - 00:25 UTC
Scheduled - We will be doing deployment of identity service during this time which might cause some downtime for the mentioned services.
Jan 28, 2023 - 00:14 UTC
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Resolved - This incident has been resolved.
Feb 2, 18:32 UTC
Update - Due to an unexpected connectivity issue between cluster and azure container registry, older nodes were unable to pull images, which in turn caused failed MLSkill deployment issue at AICenter side. We worked with our cloud provider team to diagnose and fix the issue at backend.

The deployments are working fine now and we are marking this incident resolved. We will continue to keep the system under monitoring and work on preventing this issue to resurface.

Feb 2, 18:31 UTC
Monitoring - We have applied a fix on the cluster and all ML Skills are getting deployed fine now. We are currently monitoring the results and testing a few different use cases as well.
Feb 2, 18:14 UTC
Update - We are making progress in resolving the issues with backend compute instances. Now, only few of the instances are pending to be in healthy state now. Once completed, we should see improvement in ML Skill deployment state.
Feb 2, 17:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 2, 13:40 UTC
Investigating - We are currently investigating this issue.
Feb 2, 13:10 UTC
Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023
Postmortem - Read details
Feb 1, 04:49 UTC
Resolved - We have confirmed this issue is resolved.
Jan 28, 18:23 UTC
Monitoring - The fix has been deployed and we are double-checking all regions and all settings to ensure that it doesn't recur.
Jan 28, 18:19 UTC
Identified - This is a recurrence of yesterday's issue. We have already identified a fix and are working to deploy it now.
Jan 28, 18:11 UTC
Postmortem - Read details
Feb 1, 04:48 UTC
Resolved - This incident has been resolved.
Jan 28, 04:19 UTC
Update - We are continuing to investigate this issue.
Jan 28, 04:19 UTC
Update - Issue has been resolved. We are continuing monitoring the services.
Jan 28, 04:18 UTC
Update - We are continuing to investigate this issue.
Jan 28, 03:52 UTC
Investigating - We are currently investigating the issue.
Jan 28, 03:28 UTC
Jan 27, 2023

No incidents reported.

Jan 26, 2023
Completed - The scheduled maintenance has been completed.
Jan 26, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 23:53 UTC
Scheduled - There is an upgrade scheduled for Insights looker. During this time customers might observe downtime for less than 15 minutes.
Jan 19, 23:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 13:00 UTC
Scheduled - There is an upgrade scheduled for Insights looker. During this time customers might observe downtime for less than 15 minutes.
Jan 19, 23:50 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 05:01 UTC
Scheduled - There is an upgrade scheduled for Insights looker. During this time customers might observe downtime for less than 15 minutes.
Jan 19, 23:53 UTC
Jan 25, 2023
Postmortem - Read details
Jan 27, 15:52 UTC
Resolved - We are resolving this incident as all our services are working fine. We sincerely apologize for the inconvenience this incident may have caused.
Jan 25, 10:22 UTC
Monitoring - All services are back to normal as per our telemetry. But, please be noted that we could experience issues until Azure rollback WAN updates completely. More details are at https://status.azure.com/en-gb/status.
Jan 25, 09:53 UTC
Update - The backend azure services which were affected are recovering, we are checking the health of our applications before marking them operational
Jan 25, 09:41 UTC
Update - We are working with Azure. We will post an update as soon as we have new information.
Jan 25, 09:03 UTC
Identified - We suspect it is due to a DNS issue currently going on with Azure. We will provide more information as and when we have it.
Jan 25, 08:24 UTC
Update - We are continuing to investigate this issue.
Jan 25, 08:06 UTC
Update - We are continuing to investigate this issue.
Jan 25, 07:48 UTC
Update - We are continuing to investigate this issue.
Jan 25, 07:48 UTC
Investigating - We are currently investigating the issue.
Jan 25, 07:47 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.