Update - Some Serverless jobs that use Microsoft 365 activities, such as reading a mailbox or sending an email, are failing because of an issue with a third-party provider. Affected jobs show as faulted in Orchestrator. Jobs that don't use these activities are running normally.
Nov 13, 2026 - 18:51 UTC
Update - Some Serverless jobs that use Microsoft 365 activities, such as reading a mailbox or sending an email, are failing because of an issue with a third-party provider. Affected jobs show as faulted in Orchestrator. Jobs that don't use these activities are running normally.
Nov 13, 2026 - 17:49 UTC
Update - Some Serverless jobs that use Microsoft 365 activities, such as reading a mailbox or sending an email, are failing because of an issue with a third-party provider. Affected jobs show as faulted in Orchestrator. Jobs that don't use these activities are running normally.
Nov 13, 2026 - 16:50 UTC
Update - Some Serverless jobs that use Microsoft 365 activities, such as reading a mailbox or sending an email, are failing because of an issue with a third-party provider. Affected jobs show as faulted in Orchestrator. Jobs that don't use these activities are running normally.
Nov 13, 2026 - 15:46 UTC
Identified - Some Serverless jobs that use Microsoft 365 activities, such as reading a mailbox or sending an email, are failing because of an issue with a third-party provider. Affected jobs show as faulted in Orchestrator. Jobs that don't use these activities are running normally.
Nov 13, 2026 - 14:42 UTC
Monitoring - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining has recovered in all regions. We're monitoring to make sure it remains stable.
Nov 13, 2026 - 15:09 UTC
Update - The upstream provider has largely recovered, and synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining has caught up in most regions. Email sync in the United States, Canada, Australia and Japan has been running normally since 12:06 PM UTC

As mailbox activity increases with the start of the business day in the US and Canada, sync delays could build up again in those regions while the provider is still limiting traffic. We are monitoring closely.

In Europe and Singapore, synchronization is still catching up. The backlog is decreasing slowly, so delays will continue there for now.

No emails are lost. All delayed emails will be synchronized automatically. We'll post another update when Europe and Singapore have recovered.

Nov 13, 2026 - 13:05 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 13, 2026 - 08:29 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 13, 2026 - 07:14 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 13, 2026 - 04:01 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 13, 2026 - 02:57 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 13, 2026 - 01:54 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 13, 2026 - 00:47 UTC
Update - Synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining remains delayed due to the ongoing upstream provider outage. We are actively monitoring the provider's recovery. No emails are lost; once the provider recovers, synchronization will resume and catch up automatically.
Nov 12, 2026 - 23:32 UTC
Update - We are continuing to monitor the upstream provider outage that is delaying the synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining. New emails may still be delayed in appearing in Communications Mining. No emails are lost; synchronization will catch up automatically once the provider recovers.
Nov 12, 2026 - 22:21 UTC
Identified - We have identified an upstream provider outage that is delaying the synchronization of Microsoft Exchange / Outlook mailboxes into Communications Mining. Impact: New emails may be delayed in appearing in Communications Mining. No emails are lost; synchronization will catch up automatically once the provider recovers.
Nov 12, 2026 - 21:15 UTC
Update - Microsoft 365 is recovering, and Outlook triggers have resumed in Japan, Europe, the United States, the United Kingdom and Canada.

Outlook triggers are still failing in Australia, India and Singapore because of the ongoing Microsoft 365 issue in those regions. They will recover as Microsoft restores service there.

Triggers for other connections are running normally in all regions.

No events have been lost. Emails received during the outage are being processed now that Microsoft 365 is available again, and the remaining regions will catch up automatically once Microsoft recovers.

We'll post another update when the remaining regions recover

Nov 13, 2026 - 12:55 UTC
Update - We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.

Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.

We're continuing to monitor and will post another update as the situation progresses.

Nov 13, 2026 - 08:28 UTC
Update - We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.

Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.

We're continuing to monitor and will post another update as the situation progresses.

Nov 13, 2026 - 07:14 UTC
Update - We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.

Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.

We're continuing to monitor and will post another update as the situation progresses.

Nov 13, 2026 - 03:57 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 - 03:27 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 - 03:25 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 - 02:14 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 - 01:11 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 - 00:05 UTC
Update - We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 12, 2026 - 22:52 UTC
Update - Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in Integration Service in the United States remain delayed due to the ongoing upstream provider outage. Europe, Community, Australia and India remain recovered. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 - 21:40 UTC
Update - Event triggers in Integration Service have recovered in Europe, Community, Australia and India. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in the United States are still delayed due to the ongoing upstream provider outage. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 - 20:23 UTC
Identified - The cause of delayed event triggers in Integration Service in the United States, Europe, Community, Australia and India has been identified as an upstream provider outage. Impact: Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors are delayed. Triggers for other connectors may also experience some delay. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 - 18:46 UTC
European Union Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Customer Portal Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Studio Web Operational
Solutions Management Operational
Context Grounding Operational
Autopilot for Everyone Operational
Autopilot (Plugins) Operational
Agents Operational
Agentic Orchestration Operational
Autopilot for Developers Operational
ScreenPlay Operational
Cloud Robots - VM Operational
Notifications Operational
Peak Operational
Delegate Operational
United States Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Degraded Performance
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
ScreenPlay Operational
Notifications Operational
Peak Operational
Delegate Operational
Japan Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
ScreenPlay Operational
Notifications Operational
Delegate Operational
India Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Customer Portal Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Singapore Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Australia Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Peak Operational
Canada Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
UK Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Peak Operational
Switzerland Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Delayed US Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Delegate Operational
Delayed EU Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Ops Operational
Cloud Robots - VM Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
IXP Degraded Performance
Serverless Robots Degraded Performance
Solutions Management Operational
Customer Portal Operational
Autopilot (Plugins) Operational
Marketplace Operational
Notifications Operational
UAE Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
Apps Operational
Automation Ops Operational
Insights Operational
Test Manager Operational
Serverless Robots Degraded Performance
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Autopilot (Plugins) Operational
Agents Operational
Cloud Robots - VM Operational
Context Grounding Operational
Integration Service Operational
Action Center Operational
Agentic Orchestration Operational
Autopilot for Developers Operational
Data Service Operational
Document Understanding Operational
Solutions Management Operational
Test Manager Operational
Notifications Operational
South Korea Degraded Performance
Action Center Operational
Agentic Orchestration Operational
Agents Operational
Apps Operational
Automation Cloud Operational
Automation Hub Operational
Automation Ops Operational
Autopilot for Everyone Operational
Autopilot (Plugins) Operational
Autopilot for Developers Operational
Cloud Robots - VM Operational
Context Grounding Operational
Document Understanding Operational
Data Service Operational
Insights Operational
Integration Service Operational
Orchestrator Operational
Serverless Robots Degraded Performance
Solutions Management Operational
Studio Web Operational
Test Manager Operational
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance – IP address update – Singapore Nov 16, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the Singapore region on Nov 16, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.

These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.

Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.

Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.

Contact our support team if you need assistance.

Posted on Nov 09, 2026 - 06:18 UTC

Scheduled maintenance – IP address update – India Nov 17, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the India region on Nov 17, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.

These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.

Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.

Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.

Contact our support team if you need assistance.

Posted on Nov 09, 2026 - 08:07 UTC

Scheduled maintenance – IP address update – UnitedStates Nov 18, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the UnitedStates region on Nov 18, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.

These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.

Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.

Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.

Contact our support team if you need assistance.

Posted on Nov 09, 2026 - 08:09 UTC

Scheduled maintenance – IP address update – Europe Nov 19, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the Europe region on Nov 19, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Posted on Nov 11, 2026 - 12:38 UTC

Scheduled maintenance – IP address update – Japan Nov 24, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the Japan region on Nov 24, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Posted on Nov 11, 2026 - 12:42 UTC

Scheduled maintenance – IP address update – UK Nov 25, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the UK region on Nov 25, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Posted on Nov 11, 2026 - 12:44 UTC

Scheduled maintenance – IP address update – Korea Nov 26, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the Korea region on Nov 26, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Posted on Nov 11, 2026 - 12:47 UTC

Scheduled maintenance – IP address update – Delayed US Nov 30, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the Delayed US region on Nov 30, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Posted on Nov 11, 2026 - 12:49 UTC

Scheduled maintenance – IP address update – Delayed EU Dec 1, 2026 10:00-13:00 UTC

We will be updating the IP addresses used by Automation Cloud in the Delayed EU region on Dec 01, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Posted on Nov 11, 2026 - 12:53 UTC

Nov 13, 2026

Unresolved incidents: Multiple Regions – Serverless Robots – Jobs using Microsoft 365 activities failing, Multiple Regions - Communications Mining - Delayed email sync, Multiple Regions - Integration Service - Delayed triggers.

Nov 12, 2026

Resolved - The issue is resolved and sign-in and access checks in Automation Cloud in Europe are performing normally. Impact: No ongoing user impact.
Nov 12, 20:19 UTC
Monitoring - A fix has been implemented and sign-in and access-check performance in Automation Cloud in Europe is returning to normal. Impact: Some users may still notice slightly slower responses while the system stabilizes.
Nov 12, 20:11 UTC
Investigating - We have identified degraded performance affecting sign-in and access checks in Automation Cloud in Europe. Impact: Users may experience slower sign-in, token refresh and page loads, and some actions that check permissions may be slower than usual. Services remain available.
Nov 12, 19:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 UTC
Scheduled - We will be updating the IP addresses used by Automation Cloud in the Australia region on Nov 12, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.
These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.
Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.
Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.
Contact our support team if you need assistance.

Nov 4, 12:20 UTC

Nov 11, 2026

Completed - The scheduled maintenance has been completed.
Nov 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 UTC
Scheduled - We will be updating the IP addresses used by Automation Cloud in the Canada region on Nov 11, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update.

These IP ranges were shared in our previous notifications, which asked customers to allow them by September 16, 2026. The ranges are listed in Configuring the firewall for Automation Cloud.

Action required:
If you have already allowed these IP ranges, no action is needed. Otherwise, please add them to your firewall configuration before the maintenance window to avoid disruptions.

Expected impact:
Some requests may experience brief, intermittent failures during the maintenance window.

Contact our support team if you need assistance.

Nov 4, 12:09 UTC

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Postmortem - Read details
Nov 13, 09:45 UTC
Resolved - This issue has been resolved. Some users were unable to publish projects from Studio Web. The fix is fully deployed and publishing is working normally again. We apologize for the inconvenience.
Nov 9, 17:12 UTC
Identified - We have identified the cause of the issue preventing some users from publishing projects from Studio Web, and we are rolling out a fix. Publishing may keep failing until the fix is fully deployed.
Nov 9, 17:03 UTC
Investigating - We are investigating an issue where some users can't publish projects from Studio Web. Other actions in Studio Web don't appear to be affected. The issue started at about 16:30 UTC on November 9, 2026, and our engineering teams are working to find the cause.
Nov 9, 16:45 UTC
Postmortem - Read details
Nov 13, 12:15 UTC
Resolved - The issue affecting Google Sheets and Google Docs connections in Integration Service across multiple regions has been fully resolved, and all affected functionality is operating normally.
Nov 9, 13:18 UTC
Update - A fix is being rolled out for the authentication failures affecting Google Sheets and Google Docs connections in Integration Service across multiple regions.
Nov 9, 12:44 UTC
Identified - We have identified the cause of the issue impacting Google Sheets and Google Docs connections failing in Integration Service for Multi-region and are working on mitigation.
Impact: Users may experience Authentication failures for Google docs and sheets.
Additional updates will be provided as we move toward resolution.

Nov 9, 11:44 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Postmortem - Read details
Nov 5, 21:38 UTC
Resolved - Issue is resolved now.
Nov 2, 08:16 UTC
Monitoring - A fix has been implemented and user sign-ups at cloud.uipath.com have been restored across the affected regions. We are monitoring to confirm continued stability.

We will provide further updates as mitigation progresses.

Nov 2, 08:03 UTC
Investigating - We have identified an issue affecting user sign-ups at cloud.uipath.com across multiple regions. Corrective actions are underway. Impact: Users may be unable to create/add new accounts at cloud.uipath.com. We will provide further updates as mitigation progresses.
Nov 2, 07:23 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Postmortem - Read details
Nov 11, 07:36 UTC
Resolved - This incident has been resolved.
Oct 30, 18:36 UTC
Monitoring - Mitigation has been applied and performance is improving for the issue that impacted Robot log ingestion in Robots across the United States region.
Impact: Users may still experience missing logs, but this should continue to improve.
We are monitoring closely to ensure stability.

Oct 30, 17:28 UTC
Investigating - We are investigating the cause of the degraded performance impacting Robot log ingestion for Robots in the United States region and are working on mitigation.
Impact: Users may experience delayed or missing logs.
Additional updates will be provided as we move toward resolution.

Oct 30, 16:15 UTC
Identified - We have identified the cause of the degraded performance impacting Robot log ingestion for Robots in the United States region and are working on mitigation.
Impact: Users may experience delayed or missing logs.
Additional updates will be provided as we move toward resolution.

Oct 30, 16:11 UTC