Multiple Region- Uipath Customer Portal - Degraded Performance
Update - Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 16:51 UTC
Update - Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 15:34 UTC
Update - Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 14:31 UTC
Update - Service provider is making progress in fix implementation, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 13:29 UTC
Update - Service provider is implementing fix, Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 12:29 UTC
Update - Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 11:29 UTC
Update - Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 10:21 UTC
Identified - We are experiencing degraded performance in the Customer Portal due to an ongoing third-party service outage affecting multiple instances globally.

Affected Customer Portal functionality (major impact):

Creating and updating support cases
Viewing existing support case details and replies
Loading account and company data
Checking case status during self-registration
Downloading files

Our team is actively monitoring the situation and will provide further updates as they become available.
Sep 16, 2026 - 09:14 UTC
Multiple Regions - Maestro - Action Center task creation failing
Update - We have established a mitigation, which is being applied to all affected regions.
We will provide an update once the mitigation is rolled out.
Sep 16, 2026 - 16:30 UTC
Identified - We have identified the cause of the outage impacting Action Center task creation for Maestro in multiple regions and are working on a fix.
Impact: Users may continue to be unable to create Action Center tasks.
Next update: We are preparing a mitigation which will restore the functionality, and will provide an update shortly.
Sep 16, 2026 - 15:32 UTC
Investigating - We are investigating reports of an outage impacting Action Center task creation for Maestro in the United States, Australia, Canada, Singapore, India, and Community regions.
Impact: Users may be unable to create Action Center tasks.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
Sep 16, 2026 - 15:24 UTC
Uptime over the past 90 days. View historical uptime.
European Union Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Customer Portal Degraded Performance
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Studio Web Operational
Solutions Management Operational
Context Grounding Operational
Autopilot for Everyone Operational
Autopilot (Plugins) Operational
Agents Operational
Agentic Orchestration Operational
Autopilot for Developers Operational
ScreenPlay Operational
Cloud Robots - VM Operational
Notifications Operational
Peak Operational
Delegate Operational
United States Partial Outage
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Partial Outage
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
ScreenPlay Operational
Notifications Operational
Peak Operational
Delegate Operational
Japan Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
ScreenPlay Operational
Notifications Operational
Delegate Operational
India Partial Outage
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Customer Portal Degraded Performance
Autopilot for Everyone Operational
Agentic Orchestration Partial Outage
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Singapore Partial Outage
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Autopilot for Everyone Operational
Agentic Orchestration Partial Outage
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Australia Partial Outage
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Partial Outage
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Peak Operational
Canada Partial Outage
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Partial Outage
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
UK Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Peak Operational
Switzerland Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Delayed US Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Cloud Robots - VM Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Agentic Orchestration Operational
Autopilot (Plugins) Operational
Marketplace Operational
Agents Operational
Autopilot for Developers Operational
Notifications Operational
Delegate Operational
Delayed EU Degraded Performance
Automation Cloud Operational
Orchestrator Operational
Automation Ops Operational
Cloud Robots - VM Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
IXP Operational
Serverless Robots Operational
Solutions Management Operational
Customer Portal Degraded Performance
Autopilot (Plugins) Operational
Marketplace Operational
Notifications Operational
UAE Operational
Automation Cloud Operational
Orchestrator Operational
Automation Hub Operational
Apps Operational
Automation Ops Operational
Insights Operational
Test Manager Operational
Serverless Robots Operational
Studio Web Operational
Context Grounding Operational
Autopilot for Everyone Operational
Autopilot (Plugins) Operational
Agents Operational
Cloud Robots - VM Operational
Context Grounding Operational
Integration Service Operational
Action Center Operational
Agentic Orchestration Operational
Autopilot for Developers Operational
Data Service Operational
Document Understanding Operational
Solutions Management Operational
Test Manager Operational
Notifications Operational
South Korea Operational
Action Center Operational
Agentic Orchestration Operational
Agents Operational
Apps Operational
Automation Cloud Operational
Automation Hub Operational
Automation Ops Operational
Autopilot for Everyone Operational
Autopilot (Plugins) Operational
Autopilot for Developers Operational
Cloud Robots - VM Operational
Context Grounding Operational
Document Understanding Operational
Data Service Operational
Insights Operational
Integration Service Operational
Orchestrator Operational
Serverless Robots Operational
Solutions Management Operational
Studio Web Operational
Test Manager Operational
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

Unresolved incidents: Multiple Regions - Maestro - Action Center task creation failing, Multiple Region- Uipath Customer Portal - Degraded Performance.

Sep 15, 2026

Customer Action Required: Unified Outbound IP Ranges updates by September 16th, 2026
Completed - The scheduled maintenance has been completed.
Sep 15, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 UTC
Scheduled - We are updating our Outbound IP addresses as part of an infrastructure update. The changes will come into effect starting from September 16th, 2026. Please refer to the page Configuring the firewall for Automation Cloud and include the indicated Outbound IP ranges in your firewall configuration before that date to avoid potential disruptions. Contact our support team if you need assistance.
Jun 15, 09:13 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Some customers will not be able to deploy solution packages
Resolved - Issue is resolved.Start time: 15:18 UTC End time: 20:45 UTC
Sep 11, 21:33 UTC
Monitoring - Fix Rollout completed in all regions. We are currently monitoring.
Start time: 15:18 UTC
Sep 11, 20:49 UTC
Update - Some customers will not be unable to deploy solution packages. Issue is identified and fix rollout is in progress.
Start time: 15:18 UTC
Sep 11, 19:52 UTC
Identified - Some customers will not be unable to deploy solution packages. Issue is identified and fix rollout is in progress.
Start time: 15:18 UTC
Sep 11, 19:47 UTC

Sep 10, 2026

Multiple services impacted in Korea and Japan due to Cloudflare DNS delay
Resolved - Issue is mitigated now. Cloudflare had DNS update delays during this time briefly for 9 minutes. Multiple Services were impacted due to this in Korea and Japan causing 520 errors.
Start time: 7:34 AM PST / 14:34 UTC
End time: 7:43 AM PST / 14:43 UTC
Incident link: https://www.cloudflarestatus.com/incidents/nhfcmzd1pv4p
Sep 10, 14:34 UTC
Robot Job Failures  - EU Region
Resolved - On 10 September 2026 between 10:00 UTC and 17:23 UTC , Subset of customers in the Europe region experienced elevated failure rates for robot jobs due to an issue with the package cache used by the robot executor. The issue has been resolved and the fault rate has returned to baseline levels. Further details will be provided in the RCA.
Sep 10, 10:00 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Degraded-performance in MLS Observer thruough DU - US
Resolved - The issue has been successfully resolved, and the service has been fully restored. The service is operating normally at this time.
Sep 3, 16:17 UTC
Monitoring - The issue has been successfully resolved, and the service has been fully restored. The service is operating normally at this time.
Sep 3, 15:47 UTC
Identified - The issue was identified, and the appropriate mitigation measures were implemented to address it.
Sep 3, 15:39 UTC
Investigating - We are currently investigaing the issue
Sep 3, 15:34 UTC

Sep 2, 2026

Insights Dashboard: Delayed Maestro Run Data
Resolved - The Insights dashboard in Looker experienced an issue that prevented the latest Maestro runs, from appearing in the dashboard

Impacted regions : US, SEA, IND, CA, AUE,JP ,UK

Incident timeline
Started: September 2, 2026 at 20:00:00 UTC
Resolved: September 4, 2026 at 16:30:00 UTC

The issue has been currently resolved, and the Insights dashboard is displaying the latest Maestro run data.
Sep 2, 20:00 UTC
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