Logs not visible on Orchestrator Community Instances

Incident Report for UiPath

Resolved

All the logs have been restored.

Posted Mar 11, 2021 - 14:57 UTC

Update

Older logs are being restored and is still in progress. We are currently monitoring the progress and will provide further updates accordingly.

Posted Mar 11, 2021 - 07:03 UTC

Update

Older logs are being restored and is in progress, will provide next update when all the logs are restored.

Posted Mar 11, 2021 - 00:28 UTC

Update

All new logs generated after our fix at 03/10/2021 17:30 UTC should be visible. Some of the previous logs which we found were missing are being restored.

Posted Mar 10, 2021 - 20:40 UTC

Monitoring

A fix has been deployed and we are monitoring the system

Posted Mar 10, 2021 - 17:38 UTC

Identified

We noticed that the logs are not visible in Orchestrator, this is only affecting Community instances. Fix is underway. Will update as we have more updates.

Posted Mar 10, 2021 - 16:54 UTC

This incident affected: Automation Cloud.