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All products listed below have a target availability of 99.9%.
The issue has been resolved. Our monitoring indicates that services are operating normally, and no further impact has been observed.
Posted Mar 11, 2026 - 08:10 UTC
Monitoring
The fix has been deployed and services have been restored. We will continue to monitor system stability before marking the incident as resolved.
Posted Mar 11, 2026 - 07:31 UTC
Identified
We have identified the cause of the outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions and are working on a fix. Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our focus is on restoring service as quickly as possible.
Posted Mar 10, 2026 - 19:49 UTC
Investigating
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
Posted Mar 10, 2026 - 18:01 UTC
This incident affected: UAE (Agents), European Union (Agents), United States (Agents), Japan (Agents), India (Agents), Singapore (Agents), Australia (Agents), Canada (Agents), UK (Agents), Switzerland (Agents), and Delayed US (Agents).