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All products listed below have a target availability of 99.9%.
We have reverted the change that caused this issue and confirmed that the affected models are available again. Some agents may continue to experience intermittent failures while instances refresh. We are continuing to monitor agent design and execution for gemini-3.1-pro-preview and gpt-4o-2024-05-13.
Posted Oct 01, 2026 - 19:46 UTC
Identified
We have identified the issue and are deploying a fix. Agents using the affected models may continue to experience failures, and the models may remain unavailable for selection during agent design, while the deployment completes.
Posted Oct 01, 2026 - 19:05 UTC
Investigating
Starting October 1 at approximately 1:30 PM UTC, some Agents, including both low-code and coded agents, began experiencing failures across all regions when using gemini-3.1-pro-preview and gpt-4o-2024-05-13. These models may also be unavailable for selection during agent design. We are actively investigating and working on a fix.
Posted Oct 01, 2026 - 18:57 UTC
This incident affected: South Korea (Agents), UAE (Agents), European Union (Agents), United States (Agents), Japan (Agents), India (Agents), Singapore (Agents), Australia (Agents), Canada (Agents), UK (Agents), Switzerland (Agents), and Delayed US (Agents).