OCR on Document-Understanding down in Europe region

Incident Report for UiPath

Resolved

The issue has been resolved now. The recent OCR application deployment failed due to an infrastructure issue, which unexpectedly brought down the application. We have restored the services back now and will apply the preventive measures to avoid this in future. Thanks!

Posted Sep 24, 2021 - 07:55 UTC

Monitoring

The fix has been implemented and we are monitoring the services.

Posted Sep 24, 2021 - 07:42 UTC

Identified

The issue has been identified and we are working on the fix.

Posted Sep 24, 2021 - 06:53 UTC

Investigating

We’re experiencing issues with our OCR component of Document-Understanding in Europe region. Our team is actively working to resolve this.

Posted Sep 24, 2021 - 06:40 UTC

This incident affected: Document Understanding.