Customers may experience errors during extraction in Document Understanding modern projects for US and EU regions

Incident Report for UiPath

Resolved

This incident has been resolved.

Posted Jun 17, 2025 - 15:39 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 17, 2025 - 15:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2025 - 14:20 UTC

Update

Our team has initiated a rollback as part of mitigation efforts. We expect this to reduce impact within the hour. Investigation and monitoring continue.

Posted Jun 17, 2025 - 13:26 UTC

Update

Our engineering team is actively investigating the issue and will provide an update as soon as possible to keep you informed.

Posted Jun 17, 2025 - 12:13 UTC

Investigating

New findings under review. Impact remains limited to a few customers. Monitoring and analysis are ongoing.

Posted Jun 17, 2025 - 11:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2025 - 09:58 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 17, 2025 - 09:48 UTC

Investigating

We are currently investigating this issue.

Posted Jun 17, 2025 - 09:30 UTC

This incident affected: Document Understanding.