Intermittent connectivity issues affecting users connecting to automation cloud

Incident Report for UiPath

Resolved

Issue has been resolved.
Posted Apr 03, 2021 - 01:53 UTC

Update

We are applying a mitigation.Failures have reduced and retries are succeeding. We continue to monitor and will post an update soon.
Posted Apr 02, 2021 - 23:47 UTC

Update

We are continuing to investigate. We have a suspected root cause and are looking for a mitigation. In the meantime - the errors are intermittent, and so users should be able to retry any errors that they see.
Posted Apr 02, 2021 - 22:02 UTC

Update

We are continuing to investigate. Users are seeing intermittent errors when making administrative actions on the Cloud Portal. No impact to the Orchestrators. This impacts all regions and both Community & Enterprise customers
Posted Apr 02, 2021 - 21:28 UTC

Update

We are continuing to investigate this issue and will provide an update in next 30 mins
Posted Apr 02, 2021 - 20:02 UTC

Investigating

Intermittent connectivity issues affecting users connecting to automation cloud. We are currently investigating the issue
Posted Apr 02, 2021 - 18:38 UTC
This incident affected: Automation Cloud.