Issues with Insights and AICenter services in US region.

Incident Report for UiPath

Resolved

Both services are stable now. Apologies for the inconvenience this incident may have caused.

Posted Sep 16, 2023 - 10:31 UTC

Monitoring

Insights service is backup in US now.

Posted Sep 16, 2023 - 10:02 UTC

Update

We are working with our cloud provider for Insights DB. We will post next update as soon as we have new information.

Posted Sep 16, 2023 - 08:37 UTC

Identified

We identified issue with the DB. We have invoked HA in AICenter service and AICenter service is backup in US region.

Posted Sep 16, 2023 - 08:25 UTC

Investigating

Insights is completely down in US Region. While new skill and pipeline deployments are impacted in AICenter.

Posted Sep 16, 2023 - 08:08 UTC

This incident affected: AI Center and Insights.