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All products listed below have a target availability of 99.9%.
A fix has been implemented and we are monitoring the results.
Posted May 02, 2025 - 23:43 UTC
Update
The upstream service provider has confirmed they are aware of the issue, and they have begun investigating.
Posted May 02, 2025 - 23:16 UTC
Identified
The issue is caused by an outage with our upstream AI model provider, we are working with them to identify a solution
Posted May 02, 2025 - 23:12 UTC
Investigating
We are experiencing an outage with some OpenAI models, the following services are impacted: Communications Mining Document Understanding UI Automation Healing Agent Autopilot for Developers Agents
Posted May 02, 2025 - 23:11 UTC
This incident affected: European Union (Document Understanding, IXP, Studio Web, Context Grounding).