Queue Items not transitioned for Orchestrator in North Europe region

Incident Report for UiPath

Resolved

The issue has now been fixed and all impacted queue items have transitioned to Abandoned, as expected.
Posted May 22, 2023 - 15:55 UTC

Monitoring

Starting with the 12th of May, the queue items of some customers in the Europe region were not automatically transitioned to the Abandoned state after 24 hours of being started. The issue has now been fixed and all impacted queue items have transitioned to Abandoned, as expected.
Posted May 22, 2023 - 15:55 UTC
This incident affected: Orchestrator.
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