AI Center skills creation and updates in Australia, the Delayed Enterprise Ring (GxP) in the US, and the Europe region were failing

Incident Report for UiPath

Resolved

We discovered a problem where design-time operations in AI Center (clone package, create document manager session, deploy/update skills, trigger training pipelines) were failing to return results for users in Australia, the Delayed Enterprise Ring (GxP) in the US, and the Europe region. This issue occurred from 11:00 PM UTC on June 30 to 4:30 AM UTC on July 1.

Our team has rectified the issue and restored normal functionality.

The disruption was caused by a discrepancy in secret refresh between internal services, which impacted inter-service communication.

We apologize for any inconvenience this may have caused and thank you for your understanding.

Posted Jun 30, 2025 - 23:00 UTC