DocumentUnderstunding partial degradation in Europe and United States

Incident Report for UiPath

Resolved

The incident has been fully resolved. We appreciate your understanding and support throughout.

Posted Dec 14, 2024 - 08:30 UTC

Monitoring

A fix has been successfully implemented, and services have returned to their normal state. We will continue to closely monitor the situation to ensure the service remains stable and performs as expected.

Posted Dec 14, 2024 - 07:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 14, 2024 - 02:26 UTC

Update

The team has fixed the balancing issue and is working on increasing the capacity.

Posted Dec 14, 2024 - 02:25 UTC

Update

AI products are experiencing an increase of usage. The team is working on balancing and increasing capacity.

Posted Dec 14, 2024 - 01:31 UTC

Investigating

Automation Cloud might not be able to access Generative Predict in DocumentUnderstanding in Europe and United States.

Posted Dec 14, 2024 - 01:16 UTC

This incident affected: Document Understanding.