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Following a recent deployment, users experienced application slowdown and request failures. The slowdown was traced back to an internal change that affects how SQL queries are composed. To mitigate this incident, both a reversion of the internal change and an upscale of the database were executed.
Posted Aug 01, 2024 - 16:12 UTC
Resolved
The issue has been resolved.
Posted Aug 01, 2024 - 14:23 UTC
Monitoring
We've implemented a fix to restore normal operation and are monitoring the results.
Posted Aug 01, 2024 - 12:39 UTC
Investigating
Starting ~ 10:45 UTC, Orchestrator customers in delayed US ring might notice degraded performance. Our team are actively investigating the issue and we will provide updates as soon as possible.
Posted Aug 01, 2024 - 11:50 UTC
This incident affected: European Union (Orchestrator).
