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We have the issue in the East US region and error rates and latency returned to normal levels.
Posted Oct 07, 2026 - 19:06 UTC
Monitoring
We have applied a capacity increase to the affected database infrastructure in the East US region and error rates and latency returned to normal levels. We will provide an update as soon as more information is available.
Posted Oct 07, 2026 - 18:13 UTC
Investigating
We are investigating reports of intermittent slowness and errors affecting a subset of organizations in the East US region of Automation Cloud. Affected users may see pages in the Orchestrator UI fail to load (for example, the Jobs page returning "An error has occurred"), and robot operations such as queue transactions and session starts may intermittently time out. We will provide an update as soon as more information is available.
Posted Oct 07, 2026 - 17:37 UTC
This incident affected: United States (Orchestrator).
