All Systems Operational

About This Site

Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Uptime over the past 90 days. View historical uptime.
Automation Cloud Operational
90 days ago
99.93 % uptime
Today
Orchestrator Operational
90 days ago
99.96 % uptime
Today
Automation Hub Operational
90 days ago
99.96 % uptime
Today
AI Center Operational
90 days ago
99.99 % uptime
Today
Action Center Operational
90 days ago
99.99 % uptime
Today
Apps Operational
90 days ago
99.98 % uptime
Today
Automation Ops Operational
90 days ago
99.99 % uptime
Today
Computer Vision Operational
90 days ago
99.99 % uptime
Today
Cloud Robots - VM Operational
90 days ago
99.99 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Data Service Operational
90 days ago
99.99 % uptime
Today
Documentation Portal Operational
90 days ago
99.99 % uptime
Today
Document Understanding Operational
90 days ago
99.96 % uptime
Today
Insights Operational
90 days ago
99.93 % uptime
Today
Integration Service Operational
90 days ago
99.9 % uptime
Today
Marketplace Operational
90 days ago
99.99 % uptime
Today
Process Mining Operational
90 days ago
99.99 % uptime
Today
Task Mining Operational
90 days ago
99.99 % uptime
Today
Test Manager Operational
90 days ago
99.99 % uptime
Today
Communications Mining Operational
90 days ago
99.98 % uptime
Today
Serverless Robots Operational
90 days ago
99.99 % uptime
Today
Studio Web Operational
90 days ago
99.98 % uptime
Today
Solutions Management Operational
90 days ago
99.99 % uptime
Today
Context Grounding ? Operational
90 days ago
99.98 % uptime
Today
Autopilot for Everyone Operational
90 days ago
99.99 % uptime
Today
Agentic Orchestration Operational
90 days ago
100.0 % uptime
Today
Autopilot (Plugins) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance – DataService US Region May 21, 2025 06:30-08:30 UTC

We will be performing scheduled maintenance on May 21, 2025, between 06:30 AM and 08:30 AM UTC for the DataService in the US region. During this time, you may experience brief and intermittent service degradation.
Posted on May 12, 2025 - 10:47 UTC
May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025
Data Service Workflows execution and creation affected in Delayed US region
Postmortem - Read details
May 16, 18:35 UTC
Resolved - The issue has been resolved. Issue started at 2:18PM UTC and was quickly mitigated and resolved. Any workflows triggered between 2:18PM UTC and 3:08PM UTC should be re-triggered. Sorry for the inconvenience.
May 15, 15:39 UTC
Investigating - Data Service Workflows execution and creation had an issue for a brief period. This impacted only the Delayed US region. Issue has been resolved. Retriggering the workflows should resolve this issue.
May 15, 15:31 UTC
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Some customers in US may see delays in queue items for Insights service
Resolved - This incident has been resolved.
May 9, 00:54 UTC
Investigating - We are currently investigating this issue.
May 8, 23:33 UTC
May 8, 2025
Added latency in working with Data Service in US Region
Resolved - This incident has been resolved.
May 8, 04:05 UTC
Update - We are continuing to monitor for any further issues.
May 8, 03:38 UTC
Update - We are continuing to monitor the effects of changes applied.
May 7, 19:23 UTC
Update - We are continuing to monitor the effects of changes applied.
May 7, 17:16 UTC
Update - We are continuing to monitor the effects of changes applied.
May 7, 16:06 UTC
Update - We are continuing to monitor the effects of changes applied.
May 7, 14:01 UTC
Monitoring - We've updated the routing to collocate compute and storage within the same region in the US. We will continue monitoring traffic during US timezone hours to observe improvements.
May 7, 12:43 UTC
Investigating - Users may be experiencing added latency Dataservice. Our Dataservice engineering team is currently investigating issues related to internal network latency between compute and storage.
May 7, 11:25 UTC
May 7, 2025
May 6, 2025
Insights service is not accessible for some customers in EUS & NE regions
Postmortem - Read details
May 15, 22:09 UTC
Resolved - This incident has been resolved.
May 6, 00:15 UTC
Identified - The issue has been identified and a fix is being implemented.
May 6, 00:02 UTC
Investigating - We are currently investigating this issue.
May 5, 23:05 UTC
May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025
Extended Languages OCR capabilities are degraded in US
Resolved - This incident has been resolved.
May 3, 08:38 UTC
Monitoring - Fix has been implemented and we have been monitoring the results.
May 3, 08:24 UTC
Identified - The upstream service provider has identified the root cause and is actively working on a fix.
May 3, 06:49 UTC
Update - We are continuing to investigate this issue.
May 3, 05:33 UTC
Investigating - The issue is caused by a degradation in our upstream service provider, we are working with them to get it resolved
May 3, 04:04 UTC
Extended Languages OCR capabilities are unavailable in US
Resolved - This incident has been resolved.
May 3, 01:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 23:56 UTC
Update - We are continuing to work on a fix for this issue.
May 2, 23:43 UTC
Identified - The issue is caused by an outage with our upstream service provider, we are working with them to get it resolved
May 2, 23:40 UTC
OpenAI models outage for US region - multiple services affected
Resolved - This incident has been resolved.
May 3, 01:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 23:43 UTC
Update - The upstream service provider has confirmed they are aware of the issue, and they have begun investigating.
May 2, 23:16 UTC
Identified - The issue is caused by an outage with our upstream AI model provider, we are working with them to identify a solution
May 2, 23:12 UTC
Investigating - We are experiencing an outage with some OpenAI models, the following services are impacted:
Communications Mining
Document Understanding
UI Automation
Healing Agent
Autopilot for Developers
Agents
May 2, 23:11 UTC
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