All Systems Operational

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Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Uptime over the past 90 days. View historical uptime.
Automation Cloud Operational
90 days ago
99.94 % uptime
Today
Orchestrator Operational
90 days ago
99.92 % uptime
Today
Automation Hub Operational
90 days ago
99.99 % uptime
Today
AI Center Operational
90 days ago
99.99 % uptime
Today
Action Center Operational
90 days ago
99.99 % uptime
Today
Apps Operational
90 days ago
99.97 % uptime
Today
Automation Ops Operational
90 days ago
99.99 % uptime
Today
Computer Vision Operational
90 days ago
99.99 % uptime
Today
Cloud Robots - VM Operational
90 days ago
99.99 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Data Service Operational
90 days ago
99.98 % uptime
Today
Documentation Portal Operational
90 days ago
99.99 % uptime
Today
Document Understanding Operational
90 days ago
99.96 % uptime
Today
Insights Operational
90 days ago
99.97 % uptime
Today
Integration Service Operational
90 days ago
99.99 % uptime
Today
Marketplace Operational
90 days ago
99.99 % uptime
Today
Process Mining Operational
90 days ago
99.99 % uptime
Today
Task Mining Operational
90 days ago
99.99 % uptime
Today
Test Manager Operational
90 days ago
99.99 % uptime
Today
Communications Mining Operational
90 days ago
99.99 % uptime
Today
Serverless Robots Operational
90 days ago
99.99 % uptime
Today
Studio Web Operational
90 days ago
99.99 % uptime
Today
Solutions Management Operational
90 days ago
99.99 % uptime
Today
Context Grounding ? Operational
90 days ago
99.99 % uptime
Today
Autopilot for Everyone Operational
90 days ago
99.99 % uptime
Today
Agentic Orchestration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Solutions Management Outage in Canada Region
Resolved - This incident has been resolved.
Mar 31, 14:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 14:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 14:40 UTC
Investigating - We are currently investigating this issue.
Mar 31, 14:37 UTC
Brief Orchestrator outage in US
Resolved - Orchestrator was briefly unavailable in the US region between 11:33 and 11:37 UTC (06:33 - 06:37 EDT) due to a configuration error. The error has been corrected and all functionality has been restored.
Mar 31, 10:30 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Login Workflow Issues for CMK + SSO Customers
Resolved - A fix was implemented. Thank you for your patience while we worked to resolve this issue.
Mar 28, 23:30 UTC
Monitoring - Our engineering team has narrowed down the scope to customer entities in Europe and has implemented a fix.
Mar 28, 23:17 UTC
Investigating - We are currently investigating an issue impacting the login workflow for all customers who use Customer Managed Keys (CMK) with Single Sign-On (SSO) enabled. Our engineering team is actively working to identify the root cause and implement a solution.
Mar 28, 22:55 UTC
Orchestrator services for the Delayed Enterprise Ring (GxP) is facing major outage due to which other dependent services are also facing degraded functionality
Postmortem - Read details
Mar 30, 01:57 UTC
Resolved - This incident has been resolved. Thank you for your patience.
Mar 28, 12:38 UTC
Monitoring - A fix has been implemented and we are actively monitoring the situation.
Mar 28, 12:26 UTC
Investigating - We are actively investigating the issue to restore services as quickly as possible.
Mar 28, 11:38 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Degraded Performance – Orchestrator & Document Understanding Services (East US)
Resolved - This issue has been mitigated. Thank you for your patience.
Mar 26, 21:26 UTC
Monitoring - The issue has been mitigated. We will continue to monitor closely to ensure stability. Thank you for your patience.
Mar 26, 20:36 UTC
Update - We are actively working to resolve the issue. Thank you for your patience.
Mar 26, 19:56 UTC
Investigating - We are currently experiencing degraded performance with the Orchestrator and Document Understanding services in the East US region due to an issue with a third-party dependency.
Mar 26, 16:32 UTC
Insights is experiencing downtime in all regions except JP, SEA, AU and UK
Resolved - Insights was unavailable due to a third-party dependency outage. The issue lasted from around 11:30 PM UTC on 3/25/2025 and was automatically restored around 12:20 AM UTC on 3/26/2025. Determining the root cause requires further communication with the third-party provider.
Mar 26, 01:48 UTC
Monitoring - Looker is back online and Insights has been restored. We will continue to monitor this event.
Mar 26, 00:25 UTC
Investigating - Insights is experiencing downtime because Looker has outage across several regions, all regions are down except JP, SEA, AU and UK.
Mar 26, 00:01 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
High failure rates calling Authorization service in East US Delayed Update region
Resolved - This incident has been resolved.
Mar 22, 04:47 UTC
Monitoring - The system has been stable after applying the mitigation. Thank you for your patience.
Mar 22, 04:34 UTC
Identified - Two instances of our backend authorization service had their connection pools run out of available connections. We restarted the two service instances as a short term mitigation, and increased the connection pool size limit as a longer term mitigation.
Mar 22, 04:18 UTC
Investigating - A high percentage of requests to our backend authorization service in the delayed update ring are failing. This is causing issues with filtering tenants in the portal, other services being able to authorization requests, and with enumerating entities in solutions builder flows. Currently it appears this is being caused by a failure to communicate with our backend database in the region.
Mar 22, 04:02 UTC
Mar 21, 2025

No incidents reported.

Mar 20, 2025
Orchestrator - some of the customers in US might experience high latency
Resolved - This incident has been resolved.
Mar 20, 07:29 UTC
Monitoring - We recently experienced high latency in our application caused by elevated CPU usage at the database level. To address this, we performed a database scale-up to improve performance and stabilize the system. The issue has been mitigated, and we are closely monitoring the environment to ensure continued stability.

We are further investigating the root cause of this spike in usage and will take preventive actions accordingly.

Thank you for your patience as we work to maintain optimal system performance.
Mar 20, 06:28 UTC
Investigating - we are currently investigating the issue
Mar 20, 05:24 UTC
Mar 19, 2025
Customers creating extraction validation tasks in Action Center using DocumentUnderstanding.IntelligentOCR activities can experience errors in US region.
Resolved - We have rolled back the deployment and validated . Issue is resolved
Mar 19, 19:45 UTC
Identified - We believe the issue is caused due to deployment and we are planning to initiate the rollback.
Mar 19, 18:19 UTC
Intermittent 5xx errors on Apps in Europe region
Resolved - As part of our ongoing efforts to improve system performance and reliability, we recently upgraded the Istio service mesh across our Kubernetes clusters. This upgrade included changes to the default retry behaviour for intra-cluster communication.

Following the upgrade, we identified and resolved sporadic 503 errors by updating retry configurations for affected applications. All systems are now stable, and we continue to monitor performance to ensure reliability.

Thank you for your patience.
Mar 19, 14:48 UTC
Monitoring - The system has been stable after applying the mitigation. The investigation is still in progress to resolve the root cause. We will provide next updates soon.
Mar 19, 13:37 UTC
Update - We have applied a change at the compute layer to mitigate the issue. We will be keeping the system under monitoring and will continue the investigation on root cause.
Mar 19, 11:20 UTC
Investigating - Customers in Europe region may face intermittent 5xx errors in Apps service. We are currently investigating this issue.
Mar 19, 08:52 UTC
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