All Systems Operational

About This Site

Welcome to our status page. If you are looking for help, please check our documentation guides or contact us on our community forum. All products listed below have a target availability of 99.9%

Uptime over the past 90 days. View historical uptime.
Automation Cloud Operational
90 days ago
100.0 % uptime
Today
Orchestrator Operational
90 days ago
99.91 % uptime
Today
Automation Hub Operational
90 days ago
99.86 % uptime
Today
AI Center Operational
Action Center Operational
Apps Operational
Automation Ops Operational
Computer Vision Operational
Cloud Robots - VM Operational
Customer Portal Operational
Data Service Operational
Documentation Portal Operational
Document Understanding Operational
Insights Operational
Integration Service Operational
Marketplace Operational
Process Mining Operational
Task Mining Operational
Test Manager Operational
Communications Mining Operational
Serverless Robots Operational
Studio Web Operational
Solutions Management Operational
Context Grounding ? Operational
90 days ago
100.0 % uptime
Today
Autopilot for Everyone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
New User signups in Automation Hub US region are failing
Resolved - This incident has been resolved. Sorry for the inconvenience, new sign ups should work as expected.
Nov 18, 23:08 UTC
Monitoring - The issue has been mitigated. New customer signups should function as designed. We are currently monitoring to ensure there are no other issues
Nov 18, 22:27 UTC
Identified - New user sign ups in the Automation Hub US region are failing, we have identified the issue and are working on a fix. This does not impact any other reigons or any existing customers.
Nov 18, 22:10 UTC
Data Service experienced downtime for community and enterprise customers in Europe region
Resolved - The Data Service experienced downtime in the Europe region for community and enterprise customers from 10:00 UTC ~ 11:54 UTC due to database connection issues caused by recent deployment changes.
The issue has been resolved, and the team is actively monitoring the system to ensure stability. We appreciate your patience and understanding during this incident.
Nov 18, 10:00 UTC
Apps Deploy page in Orchestrator and Action Apps in Action Center is down for GXP (Delayed ring) US region
Resolved - This incident has been resolved. Thank you for your patience and understanding throughout the incident.
Nov 18, 09:09 UTC
Monitoring - We have identified the issue and resolution is in place. We are currently monitoring the issue.
Nov 18, 08:05 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Issues accessing Autopilot for Everyone from Europe
Resolved - The system is now fully operational for all customers, and stability has been restored. We’ve implemented fixes to help prevent similar issues from occurring in the future. Additional efforts are ongoing to enhance the robustness of our deployment processes. Thank you for your patience and understanding throughout this incident.
Nov 14, 12:30 UTC
Monitoring - The issue has been mitigated, logins should succeed after retrying.
Nov 13, 17:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 17:46 UTC
Investigating - We are investigating an issue where EU users may experience problem logging into Autopilot for Everyone.
Nov 13, 17:11 UTC
Ingestions degraded in Process Mining in Europe
Resolved - The issue stands resolved now and we are working on applying enhanced logging to identify and prevent any further sporadic failures in this workflow. We thank you for your patience and understanding in this matter.
Nov 14, 08:44 UTC
Monitoring - Mitigations have been applied for the issues. Some customers may still see slower responses for a while, but the failures have been resolved. We are continuing to investigate the root cause.
Nov 13, 16:49 UTC
Update - We have identified multiple issues affecting the ingestion workflow in the Europe region. Several fixes have been applied to alleviate the impact on affected customers, and we are actively working towards a full resolution. Further updates will be provided as progress continues.
Nov 12, 15:20 UTC
Update - We are continuing to investigate this issue.
Nov 12, 13:34 UTC
Investigating - Ingestions can get stuck in Process Mining for customers in Europe. We are currently investigating the issue.
Nov 12, 12:13 UTC
Nov 13, 2024
Automation Ops: Customers cannot create or edit IntegrationService policies in some regions
Resolved - This incident has been resolved.
Nov 13, 20:34 UTC
Monitoring - A fix has been implemented, but a broken version was cached on some CDN endpoints. Customers may still be served the affected version while the cache is purged.
Nov 13, 15:26 UTC
Investigating - We are currently investigating the issue where customers are unable to create or edit IntegrationService policies in Governance under Automation Ops
Nov 13, 11:35 UTC
Insights Dashboards and Orchestrator Enhanced Monitoring Pages Not Loading
Resolved - The third party service is restored now, and the Insights dashboards and Orchestrator enhanced monitoring pages are loading fine as well for the impacted customers.
Nov 13, 07:35 UTC
Identified - We've identified an issue with a third-party service provider, and we're coordinating with them to restore service.
Nov 13, 04:09 UTC
Update - The Insights dashboards and Orchestrator enhanced monitoring pages are currently not loading. This issue is affecting some customers in US and Europe region. Please be aware that teams are investigating the root cause.
Nov 13, 03:25 UTC
Investigating - We are currently investigating this issue.
Nov 13, 03:05 UTC
Nov 12, 2024
Nov 11, 2024
Out of the box AI Center ML package clone feature is unavailable
Resolved - This incident has been resolved. All the customers should be able to see packages under the 'Out of the box' AI Center ML package page.
Nov 11, 12:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 11, 10:52 UTC
Investigating - All the AI Center customers are getting blank page on 'Out of the Box' page under ML Package in their AI Center project. This is impacting their ability to clone new packages.

We're investigating the cause and will provide an update as soon as possible.
Nov 11, 08:47 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage