Postmortem -
Read details
Jan 16, 13:30 UTC
Resolved -
The issue has been resolved and all systems are operational. Thank you for your patience.
Jan 14, 01:34 UTC
Monitoring -
The fix has been successfully deployed to all regions. We are currently monitoring the service to ensure stability and verify that the issue is fully resolved.
Jan 14, 01:24 UTC
Update -
Remediation is progressing. We have completed the fix rollout for the Canada, India, and UK regions and are monitoring them for stability. Deployment to the remaining regions is currently underway.
Jan 14, 00:20 UTC
Update -
Remediation is ongoing. We are currently awaiting the completion of the fix rollout. We appreciate your patience as we work to restore service.
Jan 13, 23:06 UTC
Identified -
We have identified the root cause of the issue and are working on a resolution. We will provide updates as progress is made.
Jan 13, 21:55 UTC
Investigating -
Our team is investigating issues accessing conversational agents through Agent instance Management.
Affected Regions:
- Europe
- US
- Japan
- Australia
- Canada
- Singapore
- Delayed US
- Delayed EU
- India
- UK
- Switzerland
- UAE
Jan 13, 21:05 UTC